Rant.

i know its g-o-r-g-e-o-u-s (btw, i LOVE Fergie and her "Glamorous" song, it gets me grooving and i pretend i'm a star when i sing along) outside today but i am ANGRY! the receptionist at H&R Block was so rude to me! i must vent.

so my dad brought all my income tax stuff into H&R Block last week and I had to go in today to sign the papers or whatever. please note, i do not understand income taxes very well. i am a little slow in this department. my dad and i have the same discussion every year as to why i don't get more money back and he tells me the same thing, you can't get back more than what you paid. well okay but what about this textbook thing that the Conservies put into place, i thought i was supposed to be getting back $80 for my textbooks? well mr. mikey (the guy my dad did our taxes with at H&R) tries to explain it all to me, but all i hear is lkjadf adfalkdj adlkjfadf alkj k adkjrieewao welkrja awoei awklu, owwwaahyay. understand? yah me neither. whatev.

so i go in this afternoon to sign the papers. first of all the receptionist is rude to the lady in front of me. like totally unjustifiably so (the customer was a walk in and the receptionist let the second walk in go in first, and when the customer called her on it, she throws up her hands in the air and says "i said i'm sorry what else am i supposed to do about it, okay?"). yah, reeeeeeealllllll friendly. lovely customer service.

then i go up and tell her my dad has paid the fees already (which he told me he had, but he realized AFTERWARDS that he hadn't and forgot to tell me). so i'm asking her what my dad paid for then and she gets all rude at ME and says well lets just call mike why don't we. so she calls mike (the guy my dad sat with) and find out daddy didn't pay for me, she says "what did i tell you", and she has the nerve to say, "you have to pay for our services you know". hello i am income tax "slow", not completely business retarded.

then she told me i had to sign everywhere it was highlighted and i wanted so badly to ask her to point out each place for me. that would've been awesome of me. so anyway, at one point i say, "listen, i'm not trying to make you angry here, i'm just having a hard time understanding why my dad insisted that he had paid and you're telling me he didn't, so what did he pay for?" i purposely said that in front of about 3 of her coworkers and several customers hoping to humiliate her. it just made her more mad and increased the mad silence. ha!

anyway it was just a big kerfufle and she had me fuming by her sharp, sarcastic answers and her madly demeaning manner!!! at one point when i said i didn't understand something she says "oh and i would just lovvvvve to explain it to you" and oh if only i had a tape recorder for her tone of voice. agugugughghhghghghghghghghhggh.

i was fuming by the time i left. she made me feel completely stupid. you know when you can totally tell when someone is really angry at you and they're trying to be all nice to cover it up? yah. there was major mother tension in the air.

so like, i work in customer service and i have bad days sometimes but seriously i would never be as rude as she was to anyone. i never make people feel stupid no matter how stupid they may be. and a lot of people are very very stupid.

anyway i got my money back.

and my grad photos. i think my hair looks crappy in it. but at least i'm graduating.

i have night class tonight. I HATE THIS NIGHT CLASS!!!!!!!!!!!!!!!!!!!!

okay rant, done. i'll cheer up for tomorrow.


p.s. mike at H&R was great. i don't hate H&R Block. its just the receptionist.